OUR
PROMISES

As your trusted partner in quality management, we are committed to a proactive, client-first operation. We guarantee excellence, and with more than 35 years of combined experience and an extensive portfolio in Owners Corporation Management for residential, retail, commercial, industrial and mixed-use property, we know how to deliver on our promises.

We make the management of complex systems simple. Being proactive, innovative, consistency, full transparency and experience is the keys to our success.

Cedar OCM is a focus and specialised OC management company, our team is highly qualified in the full scope of the Owners Corporation Management process. However, it is the intangibles that truly set us apart.

We do more than advise, we consult. We do more than maintain, we foster growth. Every action we take seeks to better your wider community and increase the value of your investment.That’s the difference 35 years in the game makes – it’s not enough to just implement, we innovate.

Our Services

Financial Management

We offer complete transparency and secure systems when it comes to your Strata Financial needs. Our team does it all – we oversee and manage our clients’ schemes and provide regular financial reports, budgets and projections to ensure responsibilities are being met.

Our financial management services cover everything from budget preparation, payment of invoices, facilitating maintenance plans, preparing and processing data for income tax and BAS returns, distributing levy notices, reconciling bank accounts and facilitating audits. Our team is always available to provide accurate and timely advice.

Lot owners are able to log on to our website to access their individual accounts ledger while the Committee Members will have access to wide range of financial information regarding their Owners Corporations.

Levies that go into arrears can have a significantly negative impact on the budget and cash flow of an Owners Corporation. We monitor the status of levies regularly to ensure all arrears are recovered in a timely manner to reduce the likelihood of arrears becoming significant. Cedar OCM implements an effective recovery process which has been proven effective in recovering arrears from recalcitrant debtors.

Furthermore, our specifically designed recovery process is conducive to the Owners Corporation in ensuring that cash flow is not significantly affected and debt recovery costs to Owners are minimised. The recovery process is also a result of years of accumulated experience and input from legal and recovery experts. Efficient, cost-effective and compliant – that is our difference.

Legislation Compliance

Over recent years, the running of Owners Corporations has become increasingly more challenging. With legislative compliance changes and ongoing maintenance obligations, it can quickly become overwhelming. Owners Corporations have evolved to become highly complex structures, which requires administration with expert knowledge and well-honed skills.

This is why engaging a professional Owners Corporations Manager, like Cedar OCM, can really make a difference.

Leave all the legal jargon with us. Our team and our legal consultant will ensure your property is 100% compliant with various government legislation, the Owners Corporations Act 2006 and all other legal requirements.

We will protect your property, and your people, to keep your investment secure.

Operation Management

Proactive, routine, reliable. When everything is in its place, and all systems will run seamlessly. Our team is committed to enhancing, not just maintaining, your property. You can expect: discreet and prompt repairs, highly responsive communication, routine maintenance. Our team will ensure the quality of your Owners Corporation is reflected in the property it serves.

Your property and community matters to us. We offer end-to-end management services for existing committees and planned developments to successfully control, manage, maintain and administer the property, whilst ensuring smooth day-to-day operations of the building including common areas and common facilities. We use the market leading strata management software with live portal access to give you immediate access to important documents.

We assist our committees by reducing time and cost to effectively run the administrative aspect of the property with reliable secretariate services. We help streamline committee workloads and provide the Chair with practical support in the delivery of quality outcomes. Services include, but are not limited to, scheduling and running committee meetings and creating and distributing Minutes. Our clients have private access to our online portal for live financial data, meetings documents and notices.

We offer full support and guidance to your building Facilities Manager and Concierge Team, to ensure they can effectively meet the needs of occupiers and tenants in a welcome and professional manner, while delivering the upmost care and comfort. Our relationship with the Facilities Manager and Concierge Team means we remain aware of any issues and breaches and can respond quickly.

Development Consultancy

The full package: we provide expert support before, during and after construction. Our dedicated team is equipped to provide specialised development and compliance consultation throughout your build, and round it off with a tailored Owners Corporation Management system to maintain your investments success in the long-term.

Before construction

Development evaluation.
Review of the plan of subdivision.
Property assessment and risk identification.
Drafting the Owners Corporation special rules and regulations.
Pre-construction planning and budgeting.

During construction

Recommendations for potential cost savings.
Site visits and evaluation of potential maintenance, safety and security issues.
Interim operating budgets and strata fee schedules.
Facilitating building and public liability insurance.
Management of contracts and review of specific rules.

After construction

Finalising and registration of Owners Corporation special rules and regulations.
Setting up Owners Corporation administration and filing system for day-to-day operations.
Preparing and facilitating the Inaugural General Meeting.
Preparing Owners Corporation certificates for settlement.
Assist in settlement and moving-in procedures.
Assist in managing and reporting any property defects to the builder.
Executing property audits and implementation of required management procedures.

OUR PROMISES

Our Services

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OUR
PROMISES